OPERATIONS STRATEGY & SERVICE BUSINESS COACHING

Build Structure. Control Operations. Increase Profit.

Mattie Sheppard is a structured operations strategist with more than 30 years of hands on business ownership experience. Since 1993, she has built and scaled multiple service based companies across hospitality, cleaning, staging, consulting, and training.

She works with service entrepreneurs who are busy but disorganized, generating revenue but lacking structure, or successful but overwhelmed.

If your business depends on you for everything, this is where it changes.

WHO THIS IS FOR

• Service based business owners
• Consultants and coaches
• Hospitality and property service providers
• Creative service professionals
• Entrepreneurs ready to scale beyond survival mode

If you are still operating as the technician instead of the CEO, this work is for you.

CORE PROGRAMS

THE 3 DAY CLARITY RESET

Your strategic reset.

In three focused sessions, you will:

• Define your core offer
• Identify your most profitable client
• Evaluate pricing and margin
• Map your service delivery process
• Build a 30 day execution roadmap

You leave with direction and measurable next steps.

Best for entrepreneurs who feel scattered or stuck.

Investment:

Private Experience: $1,800

Small Group Cohort: $997 per participant

CEO OPERATIONS FOUNDATIONS

This program builds the infrastructure of your business.

We focus on:

• Service model design
• Profit based pricing
• Client onboarding systems
• Standard operating procedures
• Workflow automation
• Revenue forecasting

You stop reacting daily and start operating strategically.

Available as:
• One on one private coaching (8 Week Private Program): $3,500
• Small group cohort (8 Week Group Cohort): $2,200

THE CEO LAUNCHPAD STRATEGY ROOM

Weekly strategy and accountability for growth focused service business owners.

Inside:

• Live operations audits
• Hot seat strategy
• Revenue planning
• Hiring and delegation systems
• Implementation assignments

This is execution focused. Not motivational.

Investment:

Monthly Advisory Access: $497 per month

Quarterly Commitment: $1,350

PRIVATE OPERATIONS STRATEGY

High level consulting for established service businesses ready to scale.

Focus areas include:

• Expanding capacity without burnout
• Building leadership structure
• Designing recurring revenue streams
• Operational audits
• Profit optimization
• Transitioning from owner operator to CEO

This is for serious growth.

Investment:

Tier One Advisory: $2,500 per month
Two strategy sessions per month

Tier Two Executive Advisory: $4,000 per month
Weekly strategy sessions and priority access

Three month minimum commitment required.

WHY WORK WITH MATTIE

• Business owner since 1993
• Multiple service based companies built and sustained
• Real world operational systems experience
• Proven ability to turn chaos into structure
• Strategy grounded in execution

She helps you build a business that functions without constant firefighting.

HOW COACHING WORKS

1. Schedule a discovery call

2. Complete a business diagnostic

3. Choose the right program

4. Build your systems

5. Execute with accountability

Structure creates freedom.
Systems create profit.

Now let’s think bigger.